The Company
An expanding, global business with headquarters in Buckinghamshire, are looking for an experienced administrator to join their busy scheduling and servicing team in Edinburgh initially on a maternity cover contract. An exciting opportunity to join a thriving business who keep going from strength to strength and are a well respected competitor in the market.
The Role
Working within a busy team, this role is pivotal to the successful support operation that they have in place, ensuring a first class service is delivered at all times to uphold their impeccable reputation. Daily responsibilities include, but are not limited to:
- Handling incoming communications from clients.
- React efficiently and pro-actively to clients support needs, logging all information onto the online system.
- Liaise with engineers, providing them with all the relevant information required.
- Ensure that reports are produced so that clients have a copy.
- Ensure regular services are booked in and followed up.
- Order any stock that may be needed to complete jobs.
- Export data and produce monthly reports using Excel.
- Ensure all admin is accurate and systems/notes updated accordingly.
About You
We are looking for someone who ideally has experience within a similar function, but if not, you must be able to come in and learn quickly 'on the job', whilst already possessing strong Excel skills. Key attributes/skills desire:
- Strong communicator and able to liaise with people of all levels.
- Accurate and an eye for detail.
- Ability to multi task and prioritise workload.
- Intermediate to Advanced Excel skills.
- Enjoys a busy role that is heavily data focussed.
- Strong team player and happy to help out others when required.
The Package
- Salary: £25,000 - £27,000pa DOE.
- 25 days holiday + bank holiday.
- Private medical and dental insurance.
- Company ownership scheme.
If this sounds like the perfect job for you, apply online now!