Account Manager
Our client are a specialist Publisher in the shipping industry are looking to add a Account Manager on a full time permanent basis. We are looking for a candidate with a passion for building strong client relationships and driving sales within a busy team.
Responsibilities:
- Handling inbound calls from customers, providing sales information and customer support
- Dealing with customer queries, quotes and pro formas quickly and efficiently on a daily basis
- Processing sales orders using industry software
- Reporting the end of day sales figures
- Dealing with daily invoicing and credits
- Processing returns
- Ordering third party publications
- Ensuring the shipment of subscription products on a bimonthly / 6 monthly basis
- Contacting external customers regarding new publications and updates
- Assisting with Corporate Sales tasks
- Maintaining regular contact with resellers
- Updating database
- Covering the Reception desk when required
- General office administration
- Any other activities that the company requires
Person Spec (Skills/Knowledge and Experience required)
- Must have 3 - 5 years of sales/Account management experience
- Strong IT skills and adaptability to working with the relevant software and business management packages
- Excellent communication and customer service skills
- Confident telephone manner
- Collaborative - works closely with management and staff across the business
- The ability to work effectively in a team as well as being a self-starter
- To be able to communicate at all levels and in a knowledge-led manner
- To be dynamic and energetic in approach
- Capable of working to tight deadlines
- Be flexible, hard-working and keen to learn
- Good time management skills
- Possess excellent attention to detail
- Knowledge of MS Word and Excel
Salary, Conditions, Benefits
- Salary £30,000
- Full time hours: 37.5 per week - Monday to Friday - Start time between 8am - 10am Flexible
- After 3 month probation period trialling 4 day working week meaning you will only need to work 30 hours per week however be paid for 37.5
- Company wellbeing plan and pension
- Discounted or free food
- Free flu jabs
- On-site parking
- Sick pay
- Wellness programme
- Winter Tyre scheme
- Excellent Holiday scheme
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.