£30K/yr to £37K/yr
Leicester, England
Contract

Support Advisor

Posted by De Montfort University Leicester.

De Montfort University (DMU) is an ambitious, globally-minded institution with a relentless focus on delivering quality teaching and learning, and a campus-wide focus on providing a sector-leading student experience.

A culturally rich university with a palpable commitment to the public good, it strives to maintain a stimulating and inclusive environment where staff and students are able to thrive. The university is a vibrant, multicultural hub of learning, creativity and innovation that never surrenders to convention. Our success is built on a fantastic student experience coupled with award-winning teaching and world-class facilities that help students develop the skills and attitudes employers demand.

Faculty / Directorate

The Library team offer a dynamic service offering a broad range of support across five locations to De Montfort University staff and students and visitors with a user population of ca, 28,000 with daily visits in excess of 6000 users. Our main Kimberlin Library is open 24/7/365 offering a range of support services to users during 74 hours of staffed operation over seven days of the week. The Student Welfare team focuses on providing an array of excellent student wellbeing initiatives and support for our students during their time at university including HealthyDMU our university wide approach to wellbeing. DMU is at the forefront in recognising and delivering an environment that provides students with resources that support their development and studies, which will enable them to succeed and to achieve their potential. This is an exciting time to join the directorate as we continue to develop our services and accommodation to enhance the student experience.

Role

As a Student Advisor, you will provide standardised, appropriate and professional university welfare support and signposting to any DMU student or apprentice who discloses a hate incident, harassment or bullying in relation to a protected characteristic, sexual violence, sexual harassment, domestic abuse or so called 'honour' abuse as part of No Space for Hate or The Mandala Project.

You will provide a main point of initial contact for student disclosures to NoSpace for Hate via phone, email, teams or face to face meetings during office hours. You will assess individual support needs and refer to local and national external agencies and specialist support services as appropriate in line with OFSTED requirements.

You will work collaboratively with teams and colleagues within DMU such as DMU Security, The Wellbeing Team and DMU Sport in order to facilitate effective support and engagement opportunities for students accessing DMU Student Welfare services. The role is a part time (0.75 FTE 27.45 hours per week) maternity cover post. Internal secondment requests are welcome.

Ideal Candidate

In order to be successful, you will have:

Specialist qualifications or experience related to adult focussed welfare advice.

Demonstrable expertise and recent work experience of providing practical welfare support to adults affected by bullying, abuse, or harassment in relation to protected characteristics.

Clear understanding of the impact of hate, bullying, abuse and harassment on students and the range of challenges which a diverse range people may encounter in a university setting.

Ability to maintain excellent working relationships with relevant colleagues including external and national partners and services.

A satisfactory Enhanced DBS check will be required.

For full details about this post, please view the job description & person specification.