Duncan Lewis Solicitors (Ltd):
Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos.
Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do.
Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms.
We look to recruit dedicated and talented employees in both legal and non-legal capacities, and we are always interested to receive applications from quality candidates. Training and diversity are at the heart of Duncan Lewis, and we remain proud of our diverse and inclusive workforce.
Housing Department Background:
Our Housing team, ranked by The Legal 500 directory for its services across England and Wales, provides assistance to both landlords and tenants on all housing issues. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. We offer lawyer supported dispute resolution or alternative dispute resolution (ADR) as a means to resolve housing disrepair matters. The department also regularly represents clients in the courts and prepare applications for judicial review in cases of homelessness.
Main Responsibilities of the Role:
- Report directly to Department Director
- Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs
- Responsible for all aspects of Social Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members
- Ability to manage appropriate caseload types and complexities
- Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants;Neighbourhood Problems matters as well as undertaking your own advocacy
- Attending clients, taking instructions and preparing cases
- Dealing with correspondence
- Maintaining accurate time costing procedures
- Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly
- Ensuring compliance with file management
Key Skills Required:
- Must have a clean, valid Practicing Certificate at the time of applying
- Committed team player and adapt well to new challenges
- Previous proven supervisory experience and working to key performance indicators
- Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerabilities client matters in a sensitive manner and resolve complicated practicalities
- Excellent networking and communication skills with the ability to successfully market the Company and generate new business
- Excellent analytical and organisational skills
- Ability to use own initiative and sound judgment
- Working knowledge of the publically funded Housing work and have the ability to service privately funded cases
- Have extensive experience in dealing with Housing related work
- Experience in own advocacy is an advantage
- Excellent IT Skills -familiar with Microsoft Office applications and document management skills
What we offer:
- Competitive salary
- A fantastic supportive team
- Excellent progression opportunities
- Support for appropriate legal awards/recognition
The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role.
Equal Opportunities:
Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce.
We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies.
If you are interested in applying for this vacancy, apply now or you can also visit our company website to apply using our online process.