I am currently recruiting for an IT Deskside Support Engineer for one of our IT MSP clients. There are two client sites based in Berkeley and Bristol and would require the IT Engineers to travel to both sites.
Successful Candidates will need to hold Valid SC Clearance and a Full UK Driving License as well as access to their own vehicle.
Knowledge / Skills
- PC literate
- Customer liaison skills
- Interpretation of data & actions
- Decision making
- Windows OS literate
- Basic knowledge of Server OS and navigation
- Experience with Active Directory
- Basic hardware knowledge, Laptop Keyboards, Memory, Hard drives
- Experience with network fault troubleshooting
- Experience with Network builds
- Experience with network printer installs and configuration
- Experience with Microsoft applications
- Experience with VPN and remote work on machines
- Good troubleshooting skills
Experience
- IT engineering experience
- A good understanding of analytical troubleshooting
- A good understanding of networks and windows Operating systems
- Must be able to diagnose and repair desktops and laptops
- Knowledge of specific customer software