Receptionist Administrator
Part time role 22.5 hours per week
Our client is a well-established private healthcare business with an office based in Newport. They are looking for a Receptionist Administrator who will support both the leadership team, meet and greet patients and visitors plus help run a busy reception desk, dealing with phone based enquiries, booking appointments etc.
Key Responsibilities
- Responsible for ensuring that the office procedures are followed and maintained with patient notes being updated on the electronic system accurately and promptly.
- Order any equipment / stock required and also book a follow up appointment for the patient, ensuring that all requirements are fulfilled as needed.
- The successful candidate will be the meet-and-greet representative of the company and offer a support service.
- You will prepare the notes ready for the following week/days' appointments being sure to speak to the appropriate senior member of staff of any specific needs.
- Supporting colleagues and the other office locations, you will be flexible in being able to work from other nearby offices in the event that cover is required for holiday and/or sickness ensuring that the office is open to all patients and taking receipt of all telephone calls.
If you have previous customer service experience and would like the opportunity to work in a professional and friendly environment then please get in touch.