We are recruiting a Billing Systems Manager for a high growth telecommunications client which is currently going through a large-scale finance transformation. This is a brand new role and you will be driving the delivery of a new billing platform whilst decommissioning and migrating from existing platforms.
Key deliverables:
- Deliver clear, accurate and effective billing and payment solutions for B2C and B2B2C customers and
- Bring fresh ideas and innovation to deliver a new wholesale platform to drive billing activity.
Working in this high growth, fast paced telecommunications environment your key responsibilities will include:
- Full operational management of customer billing and cash collection, ensuring that billing is fully aligned with the operational KPIs
- Key stakeholder management to ensure the design, build and operation of a new company billing platform i.e., new systems, migrating and decommissioning legacy systems, and continuous improvement
- Develop a robust cash collection across the customer base
- Develop effective reporting on customer invoicing, aged debt performance, KPI performance which will feed into associated scorecards and management information
Your profile:
- 3-4 years' experience of working in an operational wholesale billing and revenue assurance role.
- Demonstrable experience in the delivery of new systems and process changes.
- Building processes and implementing financial controls for billing.
- Working across multiple channels i.e., wholesale, resellers, B2B and B2B2C
- Proficient in accounting software (ideally NetSuite), Excel and CRM platforms (ideally Salesforce)
- Strong analytically with excellent communication and interpersonal skills.
- Ability to work in a fast-paced transformation / scale up environment and manage deadlines
Hybrid: 1-2 days per week in the Reading office.