- Are you passionate about providing exceptional patient care?
- Do you thrive in a fast-paced environment where every detail matters?
- Look no further!
I am regularly recruiting for Patient Administrators to work in a hospital setting across Rotherham.
What You'll Do:
- Day-to-Day Management: From booking consultation appointments to handling initial inquiries, you'll be the linchpin of our administrative process.
- Professional Service: Your commitment to excellence will shine as you interact with patients, visitors, consultants, and staff.
- Problem Solver: Patient queries? You've got this! Your professionalism ensures smooth communication and resolution.
- Financial Wizardry: Creating self-pay invoices and discussing pricing options—your expertise secures bookings.
- Organised Notes: Prepare patient notes for appointments and surgeries, ensuring seamless admissions.
- Relationship Builder: Maintain strong ties with consultants and stay compliant with training and audits.
- Quality Champion: Deliver top-notch service through continuous improvement and adherence to Policies and Procedures.
- Safety First: Knowledge of health and safety regulations ensures the well-being of patients, visitors, and staff.
- Swift Responses: Efficiently manage inquiries and follow-ups within 24 hours.
- Clinic Support: Assist with clinic preparation, patient files, and outpatient bookings.
- Surgical Precision: Process surgery booking forms and create accurate Theatre Lists.
Required Skills & Qualifications:
- Experience: Previous patient administration or similar role.
- Organisational Skills: Keep things running smoothly.
- Communication Pro: Proficient in Microsoft Office Suite.
- Fast-Paced Dynamo: Thrive in a dynamic environment.
- Safety Savvy: Knowledge of health and safety regulations.
- Confidentiality Champion: Understand the Confidentiality Act 1998
- Equal Opportunities Advocate: Committed to fairness and inclusivity.
Ready to make a difference?
Please apply today!