IT Support Engineer
Based in Lewisham, London
Contract Tenure: 3 months, extendable
Hourly rate of £26 PH, 36 hours per week. Inside IR35 (VIA Umbrella)
At least one year's experience of working in an IT specific role, ideally in a managed services environment using Microsoft IT Services: MS Active Directory, Azure, Exchange and Intune.
Experience of working in a technically complex IT environment.
Able to identify, produce, and follow technical and non-technical processes and procedures.
? Able to diagnose and resolve practical problems.
? Able to prioritise a workload and focus on necessary tasks.
? Able to adapt quickly to new developments in software and hardware.
? Resourceful – able to fully utilise available tools to affect an efficient resolution to a problem.
? Knowledge of the IT infrastructure library (Itil) framework.
? Evidence of on-Going professional development .
? Able to work on projects to tight deadlines and budgets. Able to work in a team that delivers a range of high availability services.
? Ability to work with a diverse range of customers with widely varying requirements and priorities.
Keywords: IT support, support engineer, 1st line, 2nd line, AD, MS Active Directory, Azure, Exchange, Intune.