Job Title: Infrastructure Manager
Location: Fully Remote (UK-Based)
Salary: £60,000 - £70,000 per annum + Bonus
Job Type: Full-time, Permanent
Are you an experienced Infrastructure Manager seeking a fully remote role? Join our fast-growing Managed Service Provider (MSP) and take charge of managing and optimising IT infrastructure for clients across various sectors—without the need for site or client visits.
About Us:
We are a leading MSP that specialises in delivering exceptional remote IT solutions to a wide range of industries. Our focus is on ensuring our clients' infrastructure is secure, scalable, and high-performing. We're looking for an experienced Infrastructure Manager to join our team and help us continue delivering top-quality services.
Key Responsibilities:
- Manage and maintain client IT infrastructure remotely, including networks, servers, and cloud environments, ensuring stability, security, and optimal performance.
- Lead and support a remote team of 3 engineers, providing guidance and ensuring the delivery of high-quality infrastructure services.
- Manage remote IT projects from planning to implementation, ensuring projects are completed on time and within budget.
- Engage with clients remotely to understand their technical needs and offer solutions to improve their IT environments.
- Oversee incident resolution and provide technical expertise to troubleshoot issues and manage escalations.
- Implement and maintain best practices for security, backup, and disaster recovery across client environments.
- Stay current with industry trends and innovations, ensuring our infrastructure solutions are cutting-edge and efficient.
Skills & Experience Required:
- 5+ years' experience managing IT infrastructure within an MSP or similar environment, with experience working remotely.
- Proficiency in networks, servers, virtualization (VMware/Hyper-V), Modern Workplace and cloud technologies (Azure).
- Hands-on experience with remote monitoring tools and backup/disaster recovery processes.
- Strong understanding of networking equipment (firewalls, routers, switches) and network security.
- Experience implementing cybersecurity standards and ensuring compliance across multiple environments.
- Proven leadership and team management experience, with the ability to manage a remote team of engineers.
- Excellent communication skills with the ability to work collaboratively with clients and teams remotely.
- Strong organisational skills with the ability to manage multiple remote projects and priorities.
Benefits:
- Competitive salary of £60,000 - £70,000
- Bonus Scheme (10 - 20%)
- Fully remote working environment (UK-based)
- 25 - 30 Days Holiday + 8 Days Bank Holiday
- Access to Mental, Physical, Health 24/7 Call Lines
- Financial Advisor
- 2 Charity Days per year
- Option to work remotely abroad
- Pension scheme and private healthcare
- Ongoing professional development with access to certifications and training
- Career growth opportunities within a growing MSP
- Flexible working hours to promote a healthy work-life balance
How to Apply:
If you're a skilled Infrastructure Manager passionate about remote working and delivering high-quality IT services, we'd love to hear from you! Please submit your CV immediately!