Kenneth Brian Associates are working with an award-winning, growing business with a small and supportive team. They are seeking a Sales & Client Support Coordinator to join their office-based team. This is a varied and hands-on role, ideal for someone confident in customer communication and keen to build a long-term career in a busy, professional environment.
Please note: This role is Monday to Friday, with one Saturday (4 hours) every three weeks (time off in lieu provided).
Key Responsibilities
- Respond to inbound leads via telephone and email
- Prepare and follow up on quotes using internal systems
- Arrange client meetings and visits (in-person and virtual)
- Maintain accurate records and hand over confirmed sales to internal teams
- Support the development of a digital CRM system
- Manage shared inboxes and respond to general customer queries
- Represent the business professionally and positively across all channels
To be successful, you will have
- A full, clean UK driving licence – essential
- A background in the construction or building sector – highly desirable
- Previous experience in a sales, coordination or administrative role
- Excellent written and verbal communication skills
- Strong working knowledge of Excel and general IT systems
- A confident telephone manner and professional appearance
- High attention to detail and strong organisational skills
- A proactive, positive attitude and willingness to learn