Customer Advisor
LMD3197
Full Time Permanent
Cambridge
Salary £22,000 OTE £30,000
Our client is looking to appoint a Customer Advisor to join their team. This is an exciting opportunity for an individual that has previous Customer Service or Sales experience.
Key Role Responsibilities
- Answering phonecalls
- Bookings – email, walk ins
- Service History
- Email queries from service inbox
- Guest list
- Pre calls
- Owning customer waiting areas upstairs & downstairs - hosting
- Provide an easy and enjoyable client (customer) experience (internal and external), each and every time.
- Champion and maintain a culture of client service excellence; ensuring that the expectations and requirements of the department's clients are delivered upon.
- Ensure business practices are in place that make your area an "easy one to do business with".
- Liaise with all internal and external clients and candidates in a timely and professional manner.
- Coordinate effectively as part of the Front of House Team and wider business network
Want to know more please contact Lizzie @1st Choice Staff Recruitment ASAP
A background in the auto industry would be an advantage
You will ideally have experience in a customer facing role.
Benefits:
Employee Assistance Programme.
A Life Assurance policy
An Employee Car Scheme after qualifying period
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.