Contract type: Full Time (37.5 hours per week) - Permanent
Location: Cardiff, Cardiff International Study Centre
Salary: up to £ 23,400 per annum
Cardiff International Study Centre (ISC) is an exciting development, launching in September 2020. You would be working in a culture of enhancing learning, teaching and assessment through a developmental approach, which for you will mean autonomy, innovation, and development opportunities.
The Exams Officer role is to provide a high level of administrative and operational service within the ISC, both online and face-to-face. The post holder will be responsible for the delivery of services and processes enabling the site to function effectively: This will require good people skills and a high level of administrative ability. The post holder will deliver a reception service when required. The post holder will be required to ensure the accurate recording of data required for student records including, exams and assessment. A key requirement will be to provide administrative support for academic groups with registry and operations and committees.
ABOUT THE ROLE
- Day-to-day delivery of a reception/ first point of contact service for staff and students
- Acting as a lead on areas of assessment administration, as agreed by the Registry and Operations Lead.
- Delivering highly professional and accurate administrative support to the centre's meetings and committees for Academic misconduct, assessment boards and working groups as appropriate.
- Providing an excellent administrative service to support the running of the centre's exam timetable
- Ensuring the effective planning and delivery of exam and assessment activity using the various platforms
- Entering and using data for a variety of purposes with a very high degree of accuracy
- Working as part of a team to support registration, arrivals, induction, activities, and events.
- Working as part of a team to ensure professional and timely information and reporting is released to external stakeholders including parents, sponsors, guardians, agents, Study Group colleagues in the UK and overseas, partner university
- Providing resources and support for other teams, as required
- To carry out any duties, as reasonably required by the Head of Student Experience
ABOUT YOU
- GCSE English and maths at grade C and above or equivalent (Essential)
- Bachelor's degree (Desirable)
- Interpersonal and customer service skills and experience
- Organisation and planning
- Problem solving
- Data and IT
- Attention to detail and consistency
- Performance-focussed, team player
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.