Position: Credit controller, 3 months FTC
Location: Wells
Salary: £30,347.00 per annum
We are looking for a Credit Control Specialist to join our dynamic team. Your primary responsibility will be to deliver an excellent, efficient Credit Control service in accordance with the Group's collections procedures, ensuring all Care debt is chased in a timely manner and escalating cases as required.
Key Accountabilities:
- Review and chase all Care debt in line with the Aster Dunning process.
- Analyse and chase old debt as appropriate.
- Accurately allocate payments to invoices.
- Tailor approach to different customer bases, including corporate and care customers.
- Agree and monitor payment plans, ensuring adherence.
- Produce and distribute monthly aged creditor reports to all stakeholders.
- Regular meetings with the Head of Financial Operations to ensure debt levels are reducing.
- Work closely with debt collection agencies.
Experience and Qualifications:
- Educated to GCSE standard (or equivalent), with passes in English and Maths. Desirable: 2 "A" levels.
- Proficient in computerised accounts systems and able to quickly learn new IT systems.
- Competent in Microsoft Office suite (Excel, Word, Outlook) and CRM databases.
- Previous experience in a finance department with a focus on Credit Control.
- Understanding of basic bookkeeping principles.
- Excellent keyboard skills and attention to detail.
- Strong numeracy, analytical, and financial skills.
- Strong communication skills and the ability to develop relationships with staff and external organizations.
- Clear understanding of the importance of customer service.
- Ability to identify system improvements and enhance processes.
- Knowledge and experience in maintaining data protection and adhering to controls to mitigate risk.
If you are interested please apply or contact Rocio on
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