IT Consultant - (Maternity Cover, 12 Months) (Hybrid - Tuesday to Thursday on site)(No sponsorship available)
We are working closely with one of our partner clients, recruiting for the position of an IT Consultant. Our client is a fantastic organisation located in Maidenhead, and their mission is to implement their enterprise management software, allowing end customer organisations to thrive.
(*If you have a displayed career history involving technical consultation, with specific reference to external projects and working on implementation projects for the logistics industry, then please get in touch.*)
The Opportunity
- Being a part of a growing team with stimulating assignments supporting global clients and solutions
- Collaborative team atmosphere with direct communication lines across the organisation
- Becoming a part of a global company committed to international growth from both geographical and product portfolio perspective
- Dynamic working environment with opportunities to make have an immediate impact on client satisfaction and business growth
We are interested in seeing applications from people who have worked on IT projects, or provided technical support to project work, throughout their career. While we are interested in those with experience working in implementation projects, we would also be eager to hear from those who have worked on Logistics projects, Logistics software, migration projects.
This role requires a candidate to develop both an understanding of the business processes and applied technical skills, and assistance in both these areas will be provided via training and mentoring.Our consultants work closely with the client's business and technical teams to implement software solutions and processes; including, amongst others, requirements clarifications, configuration, testing and user training. Furthermore, the Consultant serves as an alignment point between the client and development teams.
Responsibilities
- Provide solution consultation, customer solution demonstrations, business needs and goals clarification, high-level requirements gathering and clarifications, etc.
- Contribute to the creation of the Statement of Work document in terms of scope & requirements clarification, effort estimates etc.
- Lead requirements and specification definition with the client and drive the necessary documentation as input to the SW development team
- Define, analyse, specify, document and manage (functional / non-functional) requirements* Drive close alignments with the product and development teams
- Provide architecture and integration consultation
- Understand overall technical aspects of our clients' software, including application architecture and infrastructure
- Application configuration
- Ensure alignment of the internal and external technical teams involved in the implementation
- Provide solution support and issue analysis / clarification during UAT, Go-Live, and post-implementation as necessary
- Manage and execute System & Integration Testing (e.g. test plans, test execution, issue analysis & verification, etc.)
- Troubleshooting implementation issues and resolution verification
- Provide User Training
- Increase knowledge and experience to become a subject-matter expert in products and services; and their application in a business environment
What are we looking for?
- 3+ years' experience in implementation projects or system support* Bachelor's degree or above, ideally in a STEM or business subject
- Fluency (written and spoken) in English (mandatory)
- Experience of working in a client-facing environment
- Strong communication skills to support frequent customer contact
- High level of self-organization, problem-solving ability, proactivity, and attention to detail
- Excellent analytical skills* An aptitude for IT and interest in SW solutions
- Ability to multitask and prioritise tasks with competing deadlines
- Ability to independently work as a contributing member in a high-paced and focused team
- Exhibits strong teamwork and interpersonal skills
- Ability to quickly understand new SW solutions
- Willingness to travel* Ability to work independently on a client site
The ideal candidate...
- Experience in technical consulting, business process analysis, and / or testing
- Understanding of software development lifecycle
- AGILE Methodology and experience in creation of epics, user stories, backlog management, etc. (desirable)
- Proficiency in Project Management Software Tools, Microsoft Office Suite, CRM tools
- Background in SW Development or Business / Solution Analysis (desirable)
- Experience working in a project team
If you are interested in this role, then please submit an up-to-date CV, detailing your career history, key skills you possess, a summary of your role in projects you have worked on, educational history, and details on any external and internal projects.
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