Job Title: Training Administrator
Location: South Peterborough
Contract: Part-time 20 - 25 hours per week Contract Term: Temporary with initial 6 month contract
Are you a highly organised and detail-oriented professional with a passion for delivering exceptional service? We are seeking a
Training Administrator
to join our valued client! This role offers an exciting opportunity to support both internal and external customers while ensuring smooth training operations.
Key Responsibilities:
- Welcome learners and ensure they feel supported while attending the training centre.
- Respond promptly to customer queries via phone, email, or face-to-face interactions.
- Coordinate and process customer bookings, distributing relevant paperwork and joining instructions.
- Organise and manage logistics, including booking training rooms, accommodation, flights, and other travel arrangements.
- Prepare training materials and handouts, and maintain accurate records of training results.
- Process internal verification and manage certification distribution to customers.
- Keep databases updated and input data into spreadsheets with precision.
- Assist the wider team with various administrative tasks as required.
What We're Looking For:
- Qualifications:
5 GCSEs (A – C or equivalent) essential. Administration or customer service qualifications and IT training are desirable.
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Skills & Competencies:
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Confident communicator with excellent customer service skills.
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Organised, detail-oriented, and process-driven.
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Flexible and punctual, with the ability to manage multiple tasks efficiently.
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Proficient in Microsoft Office and other IT systems.
Why Join our client?
- Be a part of a supportive and professional team.
- Enjoy a varied role where no two days are the same.
- Opportunity to develop your skills
Ready to make an impact? Apply now!