Are you a Quality and Risk Manager wanting to be part of transforming a new service?
Sopra Steria Aerospace, Defence, and National Security is expanding. We're forming a team for a new contract to enhance services for the Armed Forces, which is crucial in today's world. Our goal is to run and transform a service to meet current demands, requiring innovation, creativity, and collaboration with our customers the UK, benefits which you can flex to meet your needs and training and development opportunities.
This role is a hybrid position, allowing you to work from our Bristol office and at home.
We are committed to creating an inclusive workplace that values diversity and champions equality. We believe that a diverse team brings a wealth of perspectives and ideas, driving innovation and excellence. We actively welcome applications from all sections of the community and encourage candidates from underrepresented groups to apply. Join us in our mission to improve services for the Armed Forces while fostering a collaborative and inclusive environment where everyone can thrive.
As a Quality and Risk Manager you will work with the Service Lead and collaborate closely with the Senior Leadership Team. You will make sure that all necessary documents for certification are available, meet requirements and engage with the wider company to support effective client and partner interactions.
What you'll be doing:
- Define and agree on a plan for leading quality and risks.
- Implement a Quality Management System**(**QMS) that includes risk management and measure its success.
- Suggest ways to work more efficiently.
- Help the Administration and Management Office to support the service with administrative and logistical tasks, ensuring the account runs smoothly.
- Help in maintaining ISO certifications (ISO 27001 for Information Security, ISO 20000 for Service Management, and ISO 9001 for Quality Management) and be responsible for service delivery in these areas.
What you'll bring:
- Understanding of the Defence sector.
- Experience with services involving multiple vendors, such as SIAM.
- Shown experience in implementing quality management systems for complex services.
- Experience in implementing risk management processes during both implementation and service phases.
- Ability to look after multiple projects and activities, balancing conflicting demands.
- Familiarity with ISO 9001, ISO 27001, and ISO 20000 standards.
If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time, Permanent
Location: Bristol - hybrid
**Security Clearance Level: SC MOD
Internal Recruiter: Soraya
Salary: £46,000 - £58,000
Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We havepartnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us knowwhen completingyour application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.