The Role
This role is to provide administrative support to the Direct & Facultative Chief of Staff, as well as the broader team across Direct & Facultative (London).
NB: not all colleagues within the department will require assistance
- Support key Senior Leaders including the D&F Chief of Staff, including diary management.
- Efficiently organise complex travel arrangements
- Assistance with expense claims
- Manage internal & external meetings / create visitor passes
- Organise restaurant and external event bookings
- Minute taking at meetings
- Creation of PowerPoint slides
- Arrange meeting rooms, catering and send out meeting invites with key information
- Update supported colleagues diaries with travel arrangements and restaurant booking details
- Ensure external and internal clients queries are dealt with demonstrating high quality standard of professional excellence
- Open/deliver post to team members
- Assist with IT issues when requested
- On-boarding new joiners; arranging equipment, security passes etc.
The Requirements
- Demonstrated secretarial experience preferably in a large corporate environment
- Ability to work under pressure with tight deadlines
- Ability to problem solve and handle last minute changes
- Ability to work across a number of stakeholders and keep them up to date
- Experience with diary management, including complex travel arrangements
- Moderate PowerPoint & Excel skills
- Fully conversant with Microsoft Outlook and Word
- Highly organised and efficient
- Able to work collaboratively
Equal Opportunity Employer
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.