We are working with a Greater Manchester Authority to find a Client Services Manager on a permanent basis.
Job Type: Full-time
Salary: £45,495 - £49,590
Location: Office based. Later potential for hybrid working.
An exciting opportunity has arisen within the Corporate Property team, which is at the heart of delivering the Strategic Asset Management Plan (SAMP). The team plays a pivotal role in managing approximately 1,700 assets across the borough, contributing to the regeneration programme and capital projects valued at over £50m. As a Client Services Manager, you will be instrumental in commissioning and managing property services, ensuring the Council's property assets are utilised effectively to support residents, businesses, and visitors.
Day to Day of the role:
- Work closely with client service areas to understand and fulfil property requirements, ensuring optimal accommodation for high-quality service delivery.
- Challenge and collaborate with client service areas to optimise accommodation occupancy and develop agile working opportunities.
- Act as a technical expert in property specialisms such as Estate/Asset Management, Valuation, Facilities, or Programme Management.
- Represent client service areas at the Asset Management Group, ensuring accommodation objectives are highlighted and represented.
- Commission services from the supply chain and approved contractors to meet client service requirements.
- Collaborate with other Client Service Managers to develop a comprehensive Asset Management Plan, capital programme, and capital maintenance programme.
- Identify assets surplus to requirements for potential development or sale.
- Manage budgets and project timeframes effectively.
Required Skills & Qualifications:
- Thorough knowledge of legislation and working methods supporting technical specialisms in property.
- Experience managing multiple projects and programmes within a local authority/public environment.
- Ability to prepare and manage large budgets across multiple service areas.
- Confidence in working with various client service areas, end users, senior management, and Council Members.
- Skilled in report writing, with the ability to advise senior management on asset performance and budgets.
- Experience managing supply chain partners for commissioning services or communicating requirements within specialisms.
- Proficiency in Word, Excel, PowerPoint, and independent IT use.
- Chartered status in a Property-related discipline or extensive senior-level management experience in Estate/Asset Management, Valuation, Building Surveying, Facilities, or Programme Management.
- Membership of RICS, BIFM, CIOB, or equivalent.
- Formal Management/leadership training.
If you are interested, or have any questions, please let me know.