The Role
Supports their Team to deliver an excellent and comprehensive service in the administration of new business, renewal and mid-term changes so that customers' needs are best satisfied through suitable cover and pricing.
Key Responsibilities:
- Actively work toward business development, attracting new clients as well as renewing existing.
- Works with minimal guidance to organise own work activities to ensure that personal and Team objectives are achieved
- Participates in team meetings as required, reporting on business progress within their area of expertise
- Provides relevant management information to senior managers
- Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
- Prepares or checks market presentations
- Liaises with clients and ensures client queries are resolved
- Responds to market and third-party queries as appropriate
- Is aware of, and satisfies, territory, tax and legislation requirements
- Produces high quality and compliant market documentation ensuring appropriate authorisations are secured
- Plans the most appropriate solution for the client's demands and needs
- Liaises with support technicians and IBA as required
- Ensures up to date records are always maintained on the Company system
- Knows when to seek guidance from senior members of the team
- Negotiates with underwriters to place insurance that balances quality, coverage and price
Skills & Attributes
- Good understanding of Team objectives and how own role contributes to these.
- Specific systems knowledge relevant to role.
- Customer focused approach
- Good communication and interpersonal skills
- Able to work flexibly to achieve tight deadlines/targets with good organisation skills
- Analytical and able to solve problems
- An attention to detail and willingness to learn
- Calm and resilient under pressure
- Able to positively react to change
- Is a team player, networks and able to build sustainable relationships
- Able to build sustainable working relationships
Qualifications
- GCSE Maths and English (or equivalent)
- A levels (desirable)
- Attainment of the LLMIT (the Lloyd's and London Market Introductory Test), where relevant to the role