With 26 showrooms across the UK and expansion plans, our award-winning designs ensure we are a recognised leader in bespoke kitchen craftsmanship. Each kitchen we design is built to last, using traditional construction techniques and tailored to meet our clients' unique tastes and needs.
The Role:
As a Design Associate, you'll play a key role in supporting our showroom operations by ensuring that final design decisions are ready for production. Your work will allow our Kitchen Designers to focus on client sales and design, while you handle the preparation of production, procurement, and installation specifications. You'll collaborate with showroom hosts and other team members to ensure that all processes run smoothly, delivering an exceptional client experience with accuracy and attention to detail.
Key Responsibilities:
- Maintain the showroom's presentation and manage administrative duties
- Manage the showroom diary and assist with scheduling client meetings and site visits
- Liaise with various teams, suppliers, and subcontractors to ensure the smooth progression of projects
- Track orders, chase payments, and credits, and maintain accurate costing sheets
- Assist with supplier costs, ordering, and cross-referencing invoices
- Ensure accurate specification and measurements in design orders
- Support with ArtiCAD and EQ systems, providing technical checks and preparing order packs
- Coordinate remedial work and support in KPI management
- Provide non-sales demonstrations when needed
- Produce reports and assist with regional management reporting
Skills & Expertise Required:
- Proficiency in CAD software (e.g., ArtiCAD) (desirable)
- Strong design principles and kitchen design knowledge (desirable)
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Project management and problem-solving abilities
- Meticulous attention to detail
- Adaptability, teamwork, and collaboration skills
- Ability to thrive in a fast-paced environment
What We Offer:
- A dynamic, growing company with opportunities for progression
- A chance to work with award-winning designs
- Full training and support within a collaborative team environment
- Competitive salary and benefits package