Our client, a leading IT Consultancy, require an IT lead to sit on site at their London Based client. This is a fantastic opportunity for a driven individual with a true passion for technology to assume a prominent role.
The role involves providing support for core systems, infrastructure and contributing to the fulfilment of an ambitious technical roadmap. With a focus on progression and teamwork, this is an ideal environment to cultivate your technical, business, and professional abilities.
The IT Consultancy Technology team will provide support, training and mentorship by some of the best technicians and leaders in the IT industry.
This job might be perfect for you if:
- You are a tech-savvy problem solver with a passion for assisting others.
- You thrive in a dynamic and fast-paced environment.
- You have a keen interest and passion for technology.
- You possess exceptional communication skills.
- You have a natural drive for gaining knowledge and learning new skills.
- You are methodical and organised in your approach to challenges and solutions.
Job Responsibilities:
Responsibilities include a diverse range of tasks supporting the seamless operation of IT systems and infrastructure. This can range from providing technical support to developing and implementing new digital solutions. The dynamic nature of the role ensures that no two days are the same, offering an exciting and varied work experience. If you thrive in a fast-paced environment and enjoy handling diverse tasks, then this is the role for you.
- Provide technical support to end-users regarding, software, network and hardware issues.
- Troubleshoot and resolve software, hardware and networking problems in a timely and efficient manner.
- Install, configure, and upgrade hardware and software as needed.
- Daily monitoring of computer systems and networks to ensure optimal performance and security.
- Deployment of desktops and laptops to new and existing users.
- Collaborate with cross-functional teams to implement IT solutions.
- Maintain documentation of IT systems, processes, and procedures.
- Conduct regular system audits to identify and resolve vulnerabilities.
- Assist in the development and implementation of IT policies and procedures.
- Stay up-to-date with the latest industry trends and technologies.
Requirements
What you'll need?
To be successful in the role, we are looking for:
- A genuine passion for technology.
- Degree in Computer Science, Information Technology, or a related field.
- Experience of working in a customer service or support based role.
- Strong knowledge of computer hardware, software, and networking systems.
- Ability to work well independently and in a team environment.
- Proficiency in troubleshooting and resolving technical issues.
- Experience with Microsoft Office 365 suite of applications and tools.
- Ability to communicate clearly and effectively at all levels in the company and to different levels of technical ability.
- Intune and/or Jira experience would be advantageous.
Benefits
Paying up to £45k depending on experience.
Please apply now to discuss further.