ARE YOU THE ONE?
As our Masterclass Trainer, you'll be a part of our customer-centric team and will be the connection between our cutting-edge latest technology, and our valued customers. You will play a pivotal role in delivering brand experiences, your primary focus will be on ensuring that every customer receives a remarkable, personalised, and standout experience, establishing us as the brand of choice.
You'll conduct Galaxy masterclass workshops, showcasing your product and brand knowledge driving increased customer interactions..
WHAT YOU'LL BE UP TO
MASTERCLASS WORKSHOPS
- Deliver captivating and informative tech product presentations to a range of small and large audiences
- Showcase cutting-edge features and functionalities of our latest technology through hands-on experiences
- Understand what a customer would like to learn from the training session and then be able to identify what features in the session will be relevant to the customer and to highlight them during the session
TRAINING EXPERTISE
- Deliver training via PowerPoint content and a second practical training session
- Effectively "check back" on information shared to confirm customer understanding
- Able to make training material relevant to the customers. Creating WOW moments for customers
CUSTOMER EXPERIENCE
- Deliver an exceptional customer experience by providing personalised and engaging product presentations and workshops
- Contribute to a positive and memorable experience for customers, fostering loyalty and satisfaction
- Effectively communicate the value propositions and unique selling points of our tech products during demonstrations
ENHANCE PRODUCT ENGAGEMENT
- Educate customers about the functionalities, benefits, and unique aspects of our products, increasing overall awareness and knowledge
- Showcase the features of our products, reinforcing the Brands identity, creating a lasting impression that goes beyond the demonstration
- Maintain an expert understanding of products and all experience zones/areas ensuring adaptability, enabling your ability to upsell
CONTRIBUTE TO A FUN ATMOSPHERE
- Bring a sense of excitement and enjoyment into the customer experience, demonstrating your bright and positive outlook
- Create a fun and welcoming atmosphere during product workshops, making the interaction not just informative but also enjoyable for customers
ARE YOU OUR PERFECT PARTNER?
- You're a strong communicator, confident in presenting to and educating customers
- You're able to tailor your communication approach to different audiences whilst understanding individual needs
- You're a quick learner, with a passion for the latest tech
- You're someone with proven experience in delivering product presentations to large audiences
- You're able to demonstrate experience in retail or customer service
- You're able to influence sales
WHAT YOU CAN EXPECT FROM US
- Competitive Salary: £150 per day
- Performance Bonus: £25 daily bonus
- Life Assurance: 4 times your annual salary
- Perkbox (Rewards Portal)
- Development Opportunities- our teams have historically moved into all manner of other jobs!
WHO ARE WE?
We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.
At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.