Sales Office Administrator
Full-Time, Permanent
Swindon - Office based
£23,795 per annum
Do you have experience working in customer service or administration within an office environment? Are you a motivated individual with a positive attitude and the ability to work well under pressure? If so, this might be the role for you!
Our client is looking for a hardworking and dedicated Sales Office Administrator to join their team on a full-time permanent basis. The successful candidate will play a pivotal role in supporting their customer base, to ensure their expectations are managed and responded to in an effective and timely manner.
Responsibilities will include:
- Accurately process sales orders
- Determine the correct items for customer orders
- Establish and maintain new accounts
- Create and enhance customer relationships
- Provide assistance to the Sales and External Sales teams
- Ensure prompt and thorough resolution of all customer inquiries
- Issue credits as and when needed
- Reconcile the sales order log
- Handle all customer orders, inquiries and complaints in the correct manner while managing customer expectations
- Manage call handling and call forwarding duties
Skills and experience:
- Excellent working knowledge of Microsoft packages, including Word and Excel
- Confidently able to communicate with a variety of stakeholders - Both internal and external
- Great time management
- Organised and able to operate well under pressure
- Good eye for detail
- Motivated to work independently
- Able to prioritise tasks and work to tight deadlines
Desirable Skills:
- Previous Account Management experience
- Knowledge of SAP
Hours of work: Monday - Friday 8:30am to 5:00pm (40 hours per week).
CMD Recruitment acts as an employment agency for permanent recruitment and employment businesses for the supply of temporary workers.
CMD Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this, unfortunately, means that you have been unsuccessful. Please apply for future roles that we advertise.