Seven Resourcing are currently looking for a HFL Block Officer to work within the London Borough of Lambeth.
Do you enjoy helping others? Every housing officer should ask themselves this question. There are dozens of policies and procedures involved when working as a housing officer - all of which can be learnt. However, the best housing officers in the business are known for their empathy and their ability to listen.
Whilst there is an element of the role that involves responding to emails, a truly great housing officer will be out on their 'patch' most of the time. Only by being visible on the estate can you get a real sense of what is happening with the customers and the buildings that you are responsible for. Your visibility will bring a sense of reassurance to the residents and they will be able to get to know you.
Your job is to connect the dots. People will come to you with problems to solve or questions to ask. More often than not, you will need to rely on others, such as colleagues in repairs or rent teams, for the solutions you need. That's why being able to network and develop relationships across the organisation will be so valuable to your success.
This role has a particular focus on new build estates which the council have just completed. This brings a unique set of challenges. You'll get to work autonomously and create and manage your own workload. You'll also be encouraged to be innovative and put forward ideas to help continuously improve the service.
Your role will occasionally involve the odd evening meeting but you will also be able to balance your hobbies and interests with a healthy work/life balance thanks to our flexible working policy.
Some Key Information is Highlighted Below:
Please note: This post has NO option for remote working.
Desired Start Date: 16/08/2024
Rate: £205.13 per day.
Hours: 35 per week.
Qualification: Educated to NQF level 3 (e.g. A Level / BTEC National Diploma, NVQ level 3) or has equivalent demonstrable experience.
Knowledge:
- An understanding of the issues of housing, estate management, health and safety and how these impact on the well-being of residents and the responsibilities of landlords.
- Knowledge of current legislation relevant to housing, tenancy and leasehold management and safety and estate management.
- Keeping abreast of updates in relevant housing, tenancy and leasehold management legislation.
Special Requirements: Ability to work evenings and weekends as required by the job.
JD available.
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