We're opening a new Operation Centre in St Helens (WA10 3LR) and have an exciting opportunity for a Customer Service Advisor to join our team and be part of our continuing growth.
After an initial training period at our Chester Operation Centre, you will be based from St Helens. You'll be working Monday to Friday 8am to 5pm, with no bank holiday working, so you'll benefit from a great work-life balance and have more time to yourself.
Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and time frames.
They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
What we need from you:
- Excellent customer service
- Great, clear communication skills, both written and verbal
- Strong attention to detail
- IT literate
- Adaptable, with the ability to multi-task in a fast-paced environment
- Able to work as part of a team
What we offer you in return:
- Monday to Friday working
- 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
- A further paid day to volunteer for a charity of your choice
- Medicash Cover - look after you and your family by providing a range of positive healthcare benefits
- Contributory workplace pension plan
- Life Assurance cover
- The ability to purchase shares in our successful global company at a discounted rate
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home
Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.