Sales Administrator - Bury St Edmunds - £25-26k (DOE)
We are currently recruiting for a Sales Administrator on behalf of our client based on the outskirts of Bury St Edmunds. This role is essential in supporting Account Managers and providing top-notch customer service to a broad customer base, including end-users, tradespeople, builders, and installers. If you thrive in a dynamic environment and are ready to develop within a supportive team, this role offers clear paths for progression.
Salary: £25-26k
Hours: 08:00am-17:00pm (Mon-Fri)
**Job Responsibilities:
- Manage incoming calls and provide excellent customer service to both new and existing clients.
- Support the internal sales team by handling administrative tasks, producing quotations, and processing orders.
- Respond to customer inquiries via live chat on the company website and through email.
- Assist with returns and credits, maintaining high accuracy in processing all requests.
- Identify sales opportunities and forward them to relevant Account Managers.
- Review customer plans/specifications and provide recommendations to match their needs.
- Address technical queries when necessary, ensuring prompt and accurate information is provided.
**What We're Looking For:
- Excellent communication skills, both verbal and written.
- Friendly, energetic personality with a proactive approach.
- Strong organization skills and confident telephone manner.
- Team-oriented with the ability to work independently when needed.
- Proficient computer skills, including Microsoft Office (Outlook, Excel).
- Experience within a sales environment is advantageous, but full training on systems and products will be provided.
If this role sounds of interest, please send your up-to-date CV in response to this ad for further details. Alternatively, you can contact us directly at .
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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