About the role
Our Mortgage Administrators play a crucial part in our lending journey. They support by providing accurate and timely administrative support whilst servicing the needs of our all our customers
Our roles are responsible for the processing details, preparing documentation, dealing with enquiries and inputting data. It's also responsible for ensuring paperwork is processed accurately and efficiently, ensuring high levels of attention to detail in this customer focused environment. It's important you're a confident communicator as you'll need to be pro-active in obtaining information from our customers as and when needed. The role provides support to our intermediary customers, branch network and our mortgage contact centre.
Benefits include:
- 25 days holiday plus Bank Holidays
- Ability to buy and sell holiday allowance
- Annual pay review
- Personal pension
- Annual Success Share scheme
- Maternity, paternity and shared parental leave
- Extensive wellbeing support
- ‘My Lifestyle' retail discounts
- Service recognition
About you
To be successful you'll already have administration experience from a customer focused environment. You'll have strong attention to detail with the ability to work in a fast paced environment with high quality standards. Ideally you'll also have the ability to deal with more complex or technical queries and / or situations.
Being a team player with the ability to problem solve will also be needed.
Due to the popularity of some of our roles we may close this vacancy earlier than advertised so please don't delay in making an application if you're interested.
About us
As a mutual, we've always worked together to improve the lives of others. Now one of the largest Building Societies in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.
We're serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you'll make us stronger.
You can build so much more than a career. Come and make a difference in our Society, that's been voted a ‘Great Place to Work' by our teams.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.