The starting salary for this role is £15.82 per hour plus an additional £2.37 per hour annual leave allowance. The full-time equivalent salary is £29,697 per annum.
This is a zero-hours contract for bank staff.
We are excited to be hiring a new Support Officer to join our fantastic Community Events Team. This is a community-focused role that works in Surrey's diverse neighbourhoods, from home and also from the office. We would welcome a conversation with the successful candidate about what hybrid working in this way will look like for them.
Rewards and Benefits
- Annual leave allowance
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Team
Are you passionate about communicating with, and supporting communities?
You will be joining us on an ambitious journey to transform the way we engage with residents and get closer to our communities. You will help us to hold conversations and listen to people's perspectives, while also helping them to fulfil their ambitions for their communities. You will help us to find ways that make it easier for residents to engage with the council, as an organisation, and work alongside our partners, businesses and residents so that communities can shape where they live.
About the Role
This role sits in a small, fun and creative Community Events Team that helps the council to hold open conversations with residents and communities. In this role, you will help us to meet residents where they live to seek and listen to a diverse range of views. You'll bring people together to learn from, and join up with, each other and be receptive to new ideas within communities. We use a wide range of social media and digital software tools, as well as traditional and in-person engagement methods, to connect with residents and communities. The role requires creativity, flexibility and will involve countywide travel to ensure we reach people in meaningful ways.
This role would suit someone who is highly creative and confident in using social media and other digital tools and platforms. You'll need to enjoy meeting and speaking to people from diverse neighbourhoods and backgrounds and giving a voice to new and under-represented groups, interests and ideas.
Shortlisting Criteria
To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence:
- Creativity and the ability to share your ideas with others
- Confidence in using social media, digital tools and online platforms
- Comfortable meeting and speaking to people from diverse backgrounds and perspectives, both online and in-person
- Organised and able to plan and support team members and colleagues in their work
- Flexible, adaptable and willing to work some evenings and weekends, especially during the peak events seasons
Surrey has both urban and rural areas and in this role you will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.
As part of your application you will be asked to submit a CV and answer the following questions:
- Please tell us about a time when you shared a creative idea or skill with a group of people.
- Please tell us about the social media, digital tools and online platforms that you regularly use, and what they are used to do.
- Please describe a time when you met and had to speak to a new, diverse group of people, in-person.
- Please describe how you have organised and made arrangements that supported a group or team of people.
- Please provide an example of when you had to adapt and work flexibly to deliver an activity outside usual office or work hours.
The job advert closes at 23:59 on 22nd September 2024.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.