£34K/yr to £37K/yr
London, England
Permanent, Variable

Client Host Luxury Retailer

Posted by Zachary Daniels.

Step into a premier, luxury retail environment with a Luxury Retailer as a new Client Host, where exceptional service and unforgettable experiences are at the heart of every client interaction. Ideal for someone from a hospitality background, this role is tailored for individuals skilled in creating warm, personalized customer journeys with an eye for detail and an innate sense of service.

In this position, you'll be the welcoming face of a Ultra Luxury Fashion Retailer, setting the tone from the moment guests arrive. From greeting and assisting with appointments to offering refreshments and sharing recommendations for nearby dining and cultural attractions, you'll shape memorable experiences that reflect Brands commitment to excellence. Working alongside our dedicated sales and service teams, you'll ensure a seamless, engaging client experience across all touchpoints.

Key Responsibilities:

  • Extend warm, professional welcomes that leave lasting impressions on every client.
  • Coordinate appointments, manage client transitions within departments, and assist the sales team for a flawless journey.
  • Prepare and serve refreshments, manage in-store hospitality offerings, and provide insights on local must-sees.
  • Uphold the Brands standards of luxury and precision, demonstrating an exceptional eye for detail in all interactions.

Ideal Candidate Profile:

  • Background in hospitality with a strong understanding of high-end service and guest relations.
  • Enthusiastic, reliable, and thrives in a dynamic, client-focused environment.
  • Personable, attentive, and dedicated to making every customer interaction a unique experience.

If you're passionate about creating extraordinary client journeys, bring your hospitality expertise to the Brand and help set new standards in retail excellence.

Apply Today and start your journey with us in a role that combines purpose, luxury, and outstanding service.

BBBH31740

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