Dodds and Shute are a design-led procurement company, dedicated to sourcing the most sustainable furniture and lighting. We are a proud B Corp, with a mission to propel the design industry to a sustainable and responsible future, while providing an unrivalled level of expertise and customer service. In essence, we want the design sector to be beautiful, both inside and out.
Founded 9 years ago, we are a growing, young team, passionate about design. Our clients include hotels, offices, residential, restaurants and more.
We are an equal opportunities employer, and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We are looking for a project co-ordinator to join our growing team in Clerkenwell.
The role will suit an individual who is highly organised and experienced in administrative tasks. This is an office-based position to support our project management team in delivering timely information to clients and processing orders. A good phone manner and interest in the design industry would be preferred.
Duties:
- To process orders, ensuring all relevant information is sent to suppliers to guarantee timely receipt of stock delivery within due dates.
- To liaise with the Account Management and suppliers to ensure products are delivered to all parties' satisfaction.
- Conduct site visits and assessments to gather project requirements and assess installation logistics.
- Assisting with project logistics and aftercare, including booking in deliveries and snagging.
- Communicate project updates, issues, and resolutions effectively to stakeholders.
- Manage project documentation, including contracts, purchase orders, and specifications.
- To monitor supplier performance and report any issues.
- Updating and maintaining supplier information on our system.
- Managing sample library.
- Support the Project Manager on various tenders and project work.
Skills:
- Able to deliver high levels of customer service and client satisfaction whilst managing client expectation.
- Customer focused and an understanding of the wider business objective.
- Able to produce accurate work to tight deadlines ensuring multiple timelines and demands are met under pressure
- Able to communicate clearly both written and verbally.
- Confident on the phone.
- Excellent team player but able to work independently.
- Highly proficient in MS Office applications with the confidence and ability to learn
- Highly numerate with intermediate level of experience in excel.
- Effective time management and work prioritisation.
- Good organisational and problem-solving skills.
- Excellent attention to detail.
Salary:
- Salary based on experience, working hours are 37.5 hours a week. We offer 25 days holiday.
Thank you for your interest in this position. Please note that only candidates selected for an interview will be contacted. We appreciate your understanding.