Job title: Administrator
Contract: 12-month fixed term
Salary: Grade 3. Appointments for this role will generally be made at £25,731 ( Please note, for internal applicants the salary will be reflected by pay and award policy)
Location: Regent's Park, London
Working arrangements: Full time, 35 hours per week. Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office
The Joint Royal Colleges of Physicians Training Board (JRCPTB) is looking to recruit an Administrator in its Trainee Services Team. This is an exciting opportunity providing support to medical trainees from recruitment to completion of training and entry onto the GMC Specialist Register. You'll be working as part of a team with the full support of the Head of JRCPTB.
Purpose and scope
Key responsibilities
Working with doctors in training, Specialty Advisory Committees, Medical Directors and Associate Medical Directors to coordinate and pro-actively deliver support services across the team including:
- Recommendations for entry onto the GMC Specialist Register on successful completion of specialty training and general trainee enquiries
- Supporting trainees and Service/Associate Specialist doctors with enrolment and eportfolio requests
- Providing excellent customer service dealing with enquiries by telephone, email and correspondence
- Actively contributing to wider team communication / FAQs / website updates
Experience
- Exceptional interpersonal and networking skills
- Ability to provide clear and confident telephone, face to face and written correspondence in a customer-trainee service delivery environment
- Proficient in the use of features of a range of software products relevant to work including Microsoft Word, Excel and Outlook
- Demonstrates excellent planning and organisational skills
- Identifying service improvements, offering suggestions for implementation and translating ideas into action
- Demonstrates the ability to work autonomously
- Prior experience in an office administrative role
- Knowledge of UK Postgraduate Medical Education is desirable
Our benefits
Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:
- 27 days holiday per annum, plus bank holidays
- group personal pension plan with 7% employer contribution
- interest-free season ticket loan
- life assurance
- annual pay award
- flexible working hours
- employee assistance programme - 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team - includes employment and work-related health assessments, health checks and work station assessments
- cycle to work scheme and corporate eye care scheme
- professional training and development opportunities
- enhanced maternity and paternity pay
- staff discounts platform - including discounts on cinema tickets and a range of high street brands
About the RCP and JRCPTB
The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians - doctors who work in hospitals - with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.
The Joint Royal College of Physicians Training Board is based at the Royal College of Physicians of London and is responsible for managing the Colleges' role in the regulation of specialist training in the UK. The JRCPTB Department set and maintain standards of specialist medical training and confirm the competence of trainee Physicians on behalf of the Federation of the Royal Colleges of the United Kingdom (made up of the Royal College of Physicians of Edinburgh, the Royal College of Physicians and Surgeons of Glasgow and the Royal College of Physicians of London).
How to apply
To apply, please submit your CV and a supporting statement outlining how your skills and experience meet the job description. Please note that applications received without a supporting statement will not be shortlisted. If you have any queries about the application process or the role, please contact us.
Expected closing date: 31 October
Interview date: TBC
Please note that this is a critical role which we want to appoint as soon as possible. We will review applications upon receipt, and we intend shortlist and invite candidates to attend an interview whilst the advert is still live. We therefore recommend early applications as the vacancy may close before the listed closing date.
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.