Job description
We can support hybrid working however candidates must be able to work in office every Tuesday, as part of our team charter for team collaboration.
We also require flexibility to work in-office for team collaboration through the rest of the week, with prior notice. Working from home can be supported at all other times"
Job Purpose: Delivering excellent customer service and provide support pro-actively to guide our colleagues through their employee lifecycle processes. So that we can all contribute to making our organisation a great place to work and being better together_._
Job Summary Responsibilities:
- As part of the employee experience team, you will be responsible for handling generalist queries anything from general enquires and payroll to early employee relations support.
- Working better together collaboratively with the immediate team will be critical to ensuring colleagues are given an excellent and timely level of service and can receive professional, reliable, and accurate advice to progress their requirements.
- Incorporating teamwork, positivity, and innovative thinking to everything you do is key to success in this role.
- Support continuous service improvement - no day is ever the same, be an explorer and solution finder, challenge the status quo on where you can add value to improving our practices, systems and employee services.
- Be a passionate people professional - you champion and widely promote wellbeing, EDI and improvement initiatives and you live and breathe your work, focused on quality, and ensure ethical practice consistently happens, always looking to horizon scan and enhance the overall Met Office Employee Experience.
RQ1338071