Do you speak Dutch ? Do you have experience in Logistics ? An excellent opportunity is available for a sought after Food Distributor based in London. This is a hybrid role and will work only 2 days per week in the office. As part of a busy team, you will be responsible for supporting the commercial team on the daily execution of the core duties detailed below. You Will be a key figure in the customer service experience, with direct contact to both clients and suppliers. The successful candidate will need to be very comfortable with working in a fast paced and constantly evolving environment. Excellent business communication skills are a must, as is being self-motivated and being able to multi-task. It is important to be able to work across simultaneous projects, often under pressure. The Key Duties:
Working in close co-operation with the General Manager for Benelux & France the post holder will be responsible for:
- Taking, confirming and inputting customer orders
- Monitoring customers and liaising closely with commercial, logistics and quality departments
- Inputting purchase orders
- Dealing with customer queries and responding in a timely manner
- Sending any requested quality documents to customer and liaising with quality team when necessary
- Sending product samples to customers when required. This will involve either handling samples in the
office or liaising with warehouses to request samples from sample stock or from inventory.
- Sending price quotes to customer, liaising with Product Management team for this and collecting necessary information from customers
- Assisting with lead qualification
- Login opportunities & quotes on CRM system
- Monitoring shipments to customers when necessary and ensuring a high level of customer service at all times
- Review and control stock levels for key accounts, ensuring sufficient inventory for contracts
- Produce reports for senior managers.
- Make travel arrangements for senior managers and as required for members of the commercial team
- Any other task at manager's discretion.
Fluency in English and Dutch is essential (Native level). Must be detailed orientated with excellent organisational skills. Strong Microsoft Excel skills and have a professional business presence and acumen. Someone who has enthusiasm for a fast paced, dynamic environment where products and programs are evolving as the business grows. Excellent opportunites and benefits.