Homeownership and Commercial Lettings Manager
£52,024 per annum
Chelmsford, Essex
Temporary - 12 months Fixed Term Contract
Full Time
We have an opportunity for a Homeownership and Commercial Lettings Manager to join us and play a critical role in leading the team delivering our homeownership sales services, including resales, staircasing, Right to Buy and Right to Acquire on behalf of both CHP and the organisations we act as Management Provider to.
You will also oversee our portfolio of commercial shop properties, in addition to managing the re-letting of our Intermediate Market Rent and Market Rent homes.
Your goal is to drive the sales and lettings process of existing homes, enhance customer satisfaction, and optimise revenue generation
What you'll be doing
- Manage and develop the Sales Progression Executive and Homeownership and Staircasing Executive, leading on the delivery of our homeownership sales services through driving sales performance to targets and to budget.
- Provide performance information and prepare reports as required to enable the performance of the team to be monitored and to benchmark against others to ensure top quartile performance is achieved.
- Support the Head of Sales and Commercial Lettings by overseeing sales delivered on behalf of the partner organisations we act as Management Provider to in accordance with our contractual requirements.
- Lead on ensuring that all shared ownership customers are assessed for eligibility and affordability in line with our affordability policy, together with the Homes England Capital Funding Guide and that all compliance and regulatory requirements relating to the sales and marketing process are met.
- Ensure the effective management of CHP/MHS's intermediate and private market lettings portfolio (Intermediate Market Rent, Rent to Buy, Market Rent, Commercial Leases and Licences) through ensuring a high standard of property management and compliance with statutory and regulatory requirements whilst optimising rental income for all products.
What we're looking for
- Evidence of attainment of good literacy and numeracy, e.g. GCSEs or equivalent demonstrable prior learning
- Knowledge of the house purchase / lettings process.
- A good knowledge of shared ownership.
- Experience of people management and the ability to lead and drive a team to achieve sales related targets and objectives.
- Experience of working with mortgage advisors/lenders, solicitors, surveyors and agents.
- Ability to manage own workload.
Benefits
- The salary for this post will be £52,024 pro rata Per Annum
- Learning and development opportunities
- Healthcare cash plan
- Robust employee reward and recognition programme
- Free and confidential Employee Assistance Programme
- CHParticipate volunteering programme
- Competitive pension scheme
- 25 days annual leave pro rata per annum, plus bank holidays and 3 extra days between Christmas and New Year.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.
The Company
We're a local housing association that's passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don't stop there. We offer a wide range of support and services to help our customers and their communities to thrive.
We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.