We are currently seeking a dedicated and experienced Housing Services Manager to join our client's organisation. As the Housing Services Manager, you will play a crucial role in ensuring the smooth and efficient running of their housing services department.
ROLE: Housing Services Manager
SALARY: £43,000 - £47,000 (Depending on Experience)
CONTRACT: 18 Month's (FTC) with potential to extend
KEY AREA'S: Housing Management, Allocations/Lettings, Safeguarding, Fraud Prevention, Member Engagement and Office Admin.
Responsibilities:
- Oversee the day-to-day operations of the housing services department and ensure compliance with all relevant policies and regulations.
- Providing up-to-date information on transfers, mutual exchanges, and other housing options, such as swaps and mobility schemes to the ASC and MC as required.
- Coordinating with the Maintenance Manager to address tenant repairs, gas safety checks, and other maintenance requests promptly and effectively.
- Develop and implement housing management strategies to optimise occupancy rates and maintain high levels of customer satisfaction.
- Providing guidance and support to ensure the successful delivery of housing services.
- Collaborate with external partners, stakeholders, and contractors to facilitate the provision of quality housing services.
- Promoting a Safe Environment: Upholding and actively promoting safeguarding policies and procedures and ensuring the safety and well-being of all members, particularly vulnerable individuals in line with confidentiality procedures/policies and GDPR.
- Monitor and analyse housing market trends, identifying opportunities for improvement and implementing appropriate strategies.
- Conduct regular quality assurance checks to ensure that housing services meet established standards.
- Prepare and present reports on housing services performance, including key metrics, to senior management.
- Stay up-to-date with industry developments and best practises in housing management.
Requirements:
- Previous experience in a similar housing management role, with a comprehensive understanding of housing services and regulations.
- Strong leadership and people management skills, with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders.
- Proven track record in developing and implementing housing management strategies to improve service delivery.
- Solid analytical skills with the ability to interpret data and make informed decisions.
- Highly organised, with the ability to prioritise tasks and manage multiple projects simultaneously.
- Proficient computer skills, including MS Office Suite and property management software.
Salary and Benefits:
The successful candidate will receive a competitive salary ranging from £43,000 to £48,000 per annum, depending on qualifications and experience. Additionally, our client offers a standard pension scheme and a training loan budget. They review additional perks on an ad hoc basis, prioritising staff needs and requests.
This is an 18-month fixed-term contract position with the potential for extension based on organisational needs.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
If you are motivated, have a passion for housing management, and possess the required skills and experience, we encourage you to apply for the Housing Services Manager position. Join our client's dynamic team and contribute to providing high-quality housing services to the community.
To apply, please submit your CV outlining your suitability for the role. We look forward to receiving your application!
Note: Only successful candidates will be contacted for interviews.