- Customer Service & Sales Support Manager
- Manufacturing Industry
- Doncaster - on-site
- £35,000 - £45,000
Client Details
Page Group are working with an industry leading manufacturer who support customers worldwide. They are no looking for a Customer Service & Sales Support Manager to join them at their Doncaster based offices
Description
- Management of an Internal Customer Service & Sales Support Team
- Drive quotation uptake across the department
- Create an environment that focuses on providing world class service to B2B customers worldwide
- Ensure customers are kept updated on the progress and delivery date of theri orders
- Assign and manage order workloads
- Drive on time in full performance
- Support sales teams with customer support and onboarding
- Work cross functionally wiith various departments including production, warehosue and sales to manage the entire custoemr jounrey
- Provide the team with regular training, development and 1-2-1's
Profile
- Experience managing a similar customer service / sales suppor function
- Experience in a manufacturing envuronment (desirable)
- Ability to motivate and lead others
- Ability to improve processes
Job Offer
- Doncaster based
- £35,000 - £45,000 depending on experience
- Excellent compan benefits