Infrastructure Engineer
Role Type: Full-Time, 12-Month Contract
Location: London (Wembley) with travel to Milton Keynes
Overview
We are looking for an experienced Engineer/Administrator to provide 2nd/3rd Line Support for two UK-based sites in a mixed Windows/Linux environment.
You'll take full ownership of technical issues, troubleshooting everything from applications to networking, and be responsible for resolving incidents end-to-end without escalation to other teams.
The ideal candidate will have strong virtualisation and networking skills, with experience across a variety of systems.
Responsibilities:
- 2nd/3rd Line Support: Troubleshoot and resolve complex technical issues for both Windows and Linux systems.
- System Administration: Administer applications and servers, handling installation, upgrades, and configurations.
- Virtualisation: Manage VMware environments and troubleshoot SQL performance issues.
- Networking: Diagnose and resolve issues related to DNS, DHCP, TCP/IP, and firewalls.
- Provide support remotely and on-site as needed.
Requirements:
- Strong troubleshooting and problem-solving ability.
- Experience with VMware virtualisation.
- Solid background in Windows and basic knowledge of Linux/Unix.
- Experience with SQL Server troubleshooting.
- Advanced understanding of networking and infrastructure.
- Knowledge of ITIL methodology (certifications are a plus).
Desirable Skills:
- Experience with Linux/Unix administration (RedHat, CentOS, Ubuntu).
- Knowledge of air-gapped networks, PCI CPP standards, and automation tools like Ansible.
- Familiarity with deployment tools such as MDT and WDS.
If you're a skilled problem solver with a passion for IT support in a dynamic environment, please get in touch.