- £35,000 - £40,000 DOE
- Surrey - Must drive & have access to a car due to office location
- Excellent culture + progression opportunities
We're seeking a dynamic and enthusiastic Sales & Production Executive to join this esteemed and highly successful brand, dedicated to delivering exceptional service to their retail accounts. Renowned for their award-winning products, this company sell into leading retails both here in the UK and globally.
As a Sales & Production Executive, you'll play a vital role within the team, nurturing relationships with the key retail accounts, ensuring all orders are delivered in a timely manner and ensuring unparalleled customer satisfaction. If you thrive in a fast-paced environment, possess strong organisational skills, and communicate with finesse, this opportunity could be tailor-made for you!
This role is all about diving into the hustle and bustle, taking on responsibility and fresh challenges every day, and looking at ways to innovate and work smarter. You'll be part of a supportive team within a thriving, award-winning organisation, where there is always lots of opportunities for career growth and progression.
Key responsibilities for this Sales & Production Executive role include:
- Reporting into the Key Account Manager, being the first point of contact for retailer accounts and swiftly resolving any queries
- Creating trade customer quotes and raising sales orders
- Tracking stock and deliveries, ensuring all projects are on-track and in line with agreed dates, flagging any issues with the relevant teams as needed, and updating project schedules
- Working closely with the account coordinators across requests from retail customers
- Raising specifications for customers, checking any supplier manuals, and communicating packaging and logistical requirements to the wider team
- Handling sample dispatches to retailers for sign off
- Having a curious mindset - taking the initiative, working independently, and looking at ways to improve and streamline processes and ways to improve service to customers
- Weekly sales and forecasting reports
Experience & skills required for this Sales Administrator role:
- 3+ years customer service experience within a B2B / trade sales environment
- A background within a consumer products industry an advantage, but not essential
- Strong communication skills, with the ability to form excellent working relationships both internally and externally, domestic and oversees
- Flexible, driven and highly organised
- Brilliant multi-tasker with the ability to manage multiple deadlines simultaneously
- Experience handling a variety of administrative tasks, and a detail oriented nature
- Proactive person, who thrives in a fast-paced role and busy working environment
- Solid Microsoft Office skills
- A flexible approach with a positive outlook, and a team player!
- Must drive & have access to a car due to office location -