Support Assistant
- Temporary (up to 3 months)
- Location: Bedford, MK42
- Working Hours: 14 hours per week (2 days from Monday to Friday, 9am to 5pm)
- Salary: £12.00 per hour
We are seeking a Support Assistant to join our team at the British Red Cross. This role is ideal for someone passionate about helping people and looking to kickstart a career in the health and social sector. The successful candidate will assist the Support Officer in providing efficient administrative and operational support across the area.
Day-to-day of the role:
- Provide general administrative duties including handling incoming and outgoing mail, answering the telephone and operating a simple switchboard, scanning, and filing.
- Meet and greet customers, ensuring a high level of customer service.
- Read and comprehend emails, letters, and other relevant documents and respond as necessary.
- Deal with queries in a diplomatic, professional, and confidential manner both verbally and in writing.
- Work accurately, checking documentation for accuracy.
- Assist in arranging meetings and taking notes.
- Maintain computerised and manual confidential records, including accurate data entry.
- Handle money and perform basic financial transactions as required.
Required Skills & Qualifications:
- Positive, passionate, and enthusiastic approach to customer service.
- Confident in using telephone systems and Microsoft Office packages.
- Excellent interpersonal and communication skills.
- Ability to work accurately and pay attention to detail.
- Experience in providing proactive administrative support in a team environment.
- Desirable: Experience of working in the voluntary sector and mentoring others.
Additional Requirements:
- Full UK Manual Driving Licence (Mandatory).
- DBS-Enhanced Check working with adults (Mandatory).
You cannot start this role without an enhanced DBS in place. Reed will be able to carry this out on your behalf if you are successful.
Benefits:
- Opportunity to gain experience in a respected humanitarian organisation.
- Exposure to the health and social sector.
- Supportive team environment.
To apply for this position, please submit your CV online or ring Wendy at the Reed office on .