A private medical clinic is seeking an experienced Medical Receptionist to join their team. This is a busy, fast paced role liaising with High Net Worth patients over the phone, email and face to face, and managing the clinicians diaries.
Ideal candidates will have experience in a similar position, preferably in a Private medical health care setting. You will display empathy and compassion to the patients, who will often have very sensitive needs, with the ability to provide a high level of assistance to the clinicians.
Main duties include:
- First point of contact for all patients and relatives, Doctors, Nurses and Healthcare staff
- Ensuring a high level of Customer Service is provided at all times
- Ensuring that the Reception area is clean and well maintained
- Updating Patient notes and details on the database
- Attend to patients queries and needs
- Follow and adhere to compliance and policy procedures
- Follow and maintain each Surgery processes and health & safety guidelines
- Assist with administration duties
- Scanning & matching documentation
You will be:
- Min three years' experience as a Medical Secretary
- Knowledge of Semble or Hey Doc packages preferred
- Strong educational background
- Experience working in a high pressured, fast paced environment
- Highly personable
- Emotionally intelligent
Please note, this is a fully office based role, Monday to Friday.
Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy.
Due to high volumes of applications, we are unable to respond individually however, if you have not heard from a consultant within 24 hours then your application has been unsuccessful