Sales Manager
Wednesbury
£50,000- £60,000 Per Annum
Permanent
Office Based
Job Summary:
My client is looking for an experienced and motivated Sales Manager to lead their sales team. This role is crucial to driving growth by overseeing a sales team primarily focused on engaging customers via phone, building effective data-driven strategies, and supporting the Sales Director with insights and actionable recommendations. The ideal candidate will bring a strong background in sales management, Power BI experience, and Excel modelling skills to foster a data-driven approach that maximises sales performance.
Key Responsibilities:
- Lead, mentor, and develop a proactive sales team focused on phone-based customer interaction to achieve targets.
- Drive team performance through daily monitoring, KPI tracking, and strategic guidance.
- Implement training and development programs to elevate team members' sales skills and product knowledge.
- Foster a motivated, high-performing team environment that encourages collaboration and individual accountability.
- Leverage Power BI to create dynamic dashboards, performance metrics, and sales reports, providing clear, actionable insights to the Sales Director and broader team.
- Utilise Excel modeling to analyse sales data, forecast trends, and optimise customer outreach strategies.
- Prepare and update price lists to ensure in line with market competition.
- Support decision-making processes by creating and maintaining data-driven models and conducting ad hoc analyses to identify growth opportunities and areas for improvement.
- Drive a culture of data-informed decision-making within the sales team, ensuring all members understand and act on key metrics.
- Oversee the team's engagement with existing and prospective customers to strengthen relationships and maximise sales opportunities.
- Ensure the team effectively communicates product knowledge, company value propositions, and personalised solutions to customers.
- Monitor customer interactions to ensure alignment with company standards and a high-quality customer experience.
- Work closely with other departments (Marketing, Procurement) to ensure a seamless customer journey and align messaging.
- Support the Sales Director in developing and executing the sales strategy, aligning it with company goals and market opportunities.
- Drive the proactive sales team to meet quarterly and annual revenue targets through well-defined sales strategies.
- Identify new market opportunities and develop tactics to capture untapped segments in collaboration with the Sales Director.
- Utilise data insights to optimise sales territories, customer targeting, and prioritisation of sales activities.
- Act as the primary support for the Sales Director, providing regular performance updates and strategic insights to inform leadership decisions.
- Develop and present monthly and quarterly sales performance reports to the Sales Director and senior leadership.
- Collaborate cross-functionally to ensure alignment between sales and other departments on key initiatives, market trends, and customer feedback.
Qualifications and Skills:
- Experience in a sales management role with a focus on team leadership, data analytics, and customer engagement via phone.
- Ideally experience in Power BI with demonstrated experience in building and maintaining data dashboards and reports.
- Excel skills, including data modeling, pivot tables, and VLOOKUP functions.
- Strong analytical mindset with experience in using data to drive sales strategies and improve team performance.
- Proven track record of successfully managing a proactive sales team with phone-based customer interactions.
- Strong interpersonal and communication skills, with an ability to motivate and inspire a high-performing sales team.
- Excellent problem-solving skills with a focus on improving processes and outcomes.
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