Administrator
£23,500 - £25,000, Burgess Hill (outskirts - own transport essential), Monday to Friday 8:30am - 5pm (reduced hours on a rota after initial training), 23 days holiday + BH, Pension, Parking
The Role
Our client, an established business in the electrical supply sector, are seeking an Administrator to join their team. Initially, this role will be covering for a colleague on maternity leave, and will evolve into a general administrative support role on their return. Working as part of a small team, the Administrator will be responsible for ensuring customer orders are processed and invoiced efficiently, and excellent customer service to their clients is at the forefront of all their client interactions.
- Processing sales orders
- Contacting customers to confirm receipt of orders and answer any questions
- Resolving delivery issues and liaising with the distribution centre
- Organising invoicing for customer and other administration tasks
- Maintaining good relationships with customers
- Actioning returns enquiries and raising credits
- Telephoning existing customer base of electrical wholesalers and tiles shops in support of our Field Sales team
- Packing up and dispatching small promotional items to customers
On the return of their colleague from maternity leave, some duties will likely evolve to include:
- Provide general administrative support to the operations and office managers
- Provide administrative support to the sales and technical teams
- Providing cover for the sales order processing tasks
- Provide excellent customer service
- Other administrative duties to support the growth of the business
Requirements
To be successful in the role of Sales Administrator, you will be a personable, cheery character with great communication skills. You will enjoy working in a methodical manner and have strong organisational skills. Some experience of using Sage would be beneficial, but not essential. Due to the location of the office, you will need your own transport. This role could suit someone who has worked as a Sales Order Processor, Customer Service Administrator or Office Administrator.
Company Information
Our client is a small business supplying electrical goods to the wholesale market - they are market leaders in their product. They are a fun team, who enjoy each others company and are looking for someone who will compliment this dynamic. They have recently implemented a reduced hours scheme for their staff, where they tend to work 30 hours a week, but are paid for a full 37.5-hour week.
Package
£23,500 - £25,000
Burgess Hill (outskirts - own transport essential)
Monday to Friday 8:30am - 5pm for the 1st month and for 6 weeks from 4th November. Outside of this, the business operates a reduced hours scheme with full pay - pattern decided on a rota and would be a combination of 8:30 - 3pm, and 10:30am - 5pm. This is a bonus and is subject to change due to business needs and to cover sickness and holiday - however they do try to stick to this where it is possible.
23 days holiday + BH (pro rata - 4 days to be used for Christmas Shutdown)
Pension
Parking
Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.