Housing Management Worker
Birmingham
Homeless Prevention
12 Weeks
35 Hours
We are recruiting a Housing Management Worker to join a National Housing Charity in Birmingham, providing direct support to tenants, managing tenancies, and ensuring safe and suitable living conditions.
THE ROLE
As a Housing Management Worker, you will play a key role in supporting tenants to maintain their tenancy and access necessary services.
Key Responsibilities include:
- Directly supporting tenants with tenancy management, including housing benefit claims and liaising with support services.
- Conducting initial and regular assessments of service users, including risk evaluations, to determine eligibility and service needs.
- Collaborating with the Nacro Housing Management Team to issue tenancies, facilitate tenancy sign-ups, and ensure tenants understand their obligations.
- Ordering furniture and goods for properties as needed.
- Working closely with the Asset Management team to maintain property standards, report repairs promptly, and ensure properties are safe and ready for occupation.
- Maximising rent collection and adhering to the arrears management policy.
- Ensuring tenancy obligations are met and maintaining communication with tenants and relevant services.
THE CANDIDATE
The ideal candidate will have previous experience in a similar housing management role, with a proven ability to support tenants effectively.
Additional Experience Required:
- Strong knowledge of housing benefit claims and tenancy management.
- Experience in conducting risk and needs assessments.
- Excellent communication skills for liaising with tenants and support services.
- Ability to manage rent collection and adhere to arrears policies.
- Familiarity with property management, including reporting repairs and maintaining standards.
THE CONTRACT
- 35 Hours Per Week, 09:00 to 17:30
- 12 Weeks, Temp to Perm
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee . mcmillan @ servicecare . org . uk or call on to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!