Our client is recruiting a Shift Operations Manager to support their key warehouse operation.
Client Details
Our client is a leading FMCG business.
Description
Reporting directly to the Senior Operations Manager you will be responsible for the full range of product movements from receipt through to preparation for delivery. Operating in one of the largest distribution facilities in our clients network you will have the ability to deliver world class customer service. As the most senior person on shift, a significant portion of your time you will be accountable for a variety of business metrics including safety, engagement, cost, process and service. Based at our clients operation near Dartford, key responsibilities will include:
- Leading, supporting, coaching and developing a team in a fast paced environment.
- Demonstrating a strong ability to drive operational compliance to process.
- Strong decision making skills and the ability to lead the team effectively under pressure from multiple areas of the business with safety as the highest priority.
- Delivering world-class customer service through leading, supporting, coaching and developing a team.
- Possess decision-making skills and the ability to lead the team effectively under pressure with safety as the highest priority.
Profile
The successful Shift Operations Manager will live within a commuting distance of Dartford and be able to demonstrate the following experience:
- Be able to work a 4-on-4-off shift that rotates across days and nights.
- Previous experience in a senior warehouse leadership role is required.
- Experience within a high volume/fast paced warehouse environment is preferred (eg food, drink, pharmaceuticals).
- Strong leadership skills and an ability to deliver performance improvement through wider team members.
- Proven track record of succession planning and performance management.
- Ability to develop your direct reports with a coaching style aligned to a live operation.
- Can manage effectively and lead change initiatives.
- You will maintain high standards of customer service for internal customers/external customers and communicate these values to your team.
- Experience of working within a unionised environment preferred.
Job Offer
- An estimated salary range of £48,000 - £50,000 per annum
- Company bonus scheme
- Company pension scheme
- Share save scheme
- 25 shifts of holiday leave
- An inclusive and supportive work culture