Search Consultancy are looking for a experienced Customer Service Advisor who speaks fluent Spanish in London!
This role is offering £25,000 - £28,000 plus benefits!
Responsibilities:
- Answering incoming queries and dealing with the query yourself of passing the call through to the relevant department
- Make outbound calls when required to existing customers
- Support all customers through their journey with top customers at the forefront of your mind
- Liaising with other departments to create a smooth customers journey
- Ensure orders are put through efficiently and update all customers within certain time frames
- Take payment from customers on the phone
Experience required:
- Phone based customer service experience
- Fluent in English and Spanish written and verbal
- Very customer service focused
- IT Literate
- Excellent communicator and clear attention to detail
If this sounds like you, apply and we will be in touch!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.