Job Description
Job Title:
Mechanical Services Supervisor
Reports to:
Mechanical Services Manager
Department:
Dudley
Salary:
35k-45k Plus Benefits
COMPANY MISSION:
The fast and effective mechanical engineering solutions provider to all industry sectors.
Purpose and Scope:
The Mechanical Services Supervisor will provide support to the manager of the pump services department by assisting with the day-to-day operations of the department. This includes placing orders, dealing with customer requests, and processing projects to scheduled completion.
Main Duties:
- Provide high levels of customer service and communication at all times
- Maintaining job packs to ensure document control is in line with our quality processes
- Support the planning and coordination of the daily operations of the pump repair department
- Monitor inventory levels and order new parts as needed
- Regularly monitor work in progress
- Providing concise, written quotations to customers
- Prepare reports and other documentation as required
- Support the monthly forecasting of sales
Qualifications / Skills:
- Knowledge of various types of rotating equipment
- Excellent organisational and communication skills
- Knowledge of safety standards
- IT Literate and administratively competent
- Customer orientated
- Knowledge of quality assurance practices
Education / Experience:
- GCSE or equivalent