Job Title: 2nd Line Engineer
Location: Sheffield
Salary: £26,000 - £29,000 (DOE)
Contract: Full-time, Permanent
Verus Recruitment has a great opportunity for a 2nd Line Engineer at a local MSP. Our client prioritizes their culture and reputation, earning multiple awards for their excellence. Their team enjoys a supportive and empowering environment in a brand-new, naturally lit office equipped with a pool table!
In this role, you'll provide technical support to clients both remotely and on-site.
Technical knowledge:
- Knowledge of Windows 11, Windows Server, user accounts, file management, and troubleshooting
- Basic understanding of macOS interface, system preferences, and software installations
- Proficiency with Microsoft 365, Exchange, and Exchange Online
- Basic understanding of IP addressing, subnetting, and DNS
- Router configuration skills, including NAT and port forwarding
- Understanding of DHCP and dynamic IP assignment
- VPN setup and troubleshooting
- Familiarity with computer components and hardware setup
- Knowledge of backup and disaster recovery solutions
- Experience with peripheral devices like printers and scanners
- Basic knowledge of smartphones and tablets
- Usage of remote desktop software
- Software installation on various operating systems
- Awareness of OS and software updates
- Basic knowledge of antivirus software for system protection
- Familiarity with remote assistance tools
What's in it for you?
- Hybrid working - up to 2 days working from home per week (after probation)
- Free on-site parking
- A great company culture and fun working atmosphere
- Brand new modern HQ
- Westfield Healthcare Cover
- Social events
- Casual dress
- Company pension
- Dedicated time for personal development within your working week
For more information contact our team on
- **Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer***