Are you a customer focused professional? Do you thrive on building excellent customer relationships and are able to speak German ?
If so, we have the perfect role for you.
We have an exciting hybrid opportunity, working as a Sales and Service executive working for a well-known International brand in Basingstoke.
Duties will include
- Provide sales and service support to multiple Area Sales Managers by helping them reach annual sales targets.
- Process a wide variety of calls, identify service problems and initiate appropriate action.
- Attempt First Call Resolution (FCR) for all customer calls, utilising problem solving skills and available resources.
- Work with Area Sales Managers to coordinate outbound sales and service phone calls.
- Maximise up-sell opportunities on inbound customer service phone calls.
- Utilise CRM system to record, track and manage all customer interactions.
- Maintain and enhance customer relationships by building trust and resolving issues promptly and completely.
Company Benefits include
23 days annual leave plus birthday off
5.5% Pension contribution
£250 wellbeing voucher such as gym membership etc
Access to Health Shield
Sports and Leisure club
Bupa Private Medical plan after 3 months
Staff discount
Free Parking
If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company.
Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a voucher of your choice!
If you are interested in this position, please apply immediately or call Simon on .
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