£52,518.59/yr to £57,049.30/yr
Liverpool, England
Permanent

Service Charge Policy & Systems Manager

Posted by Riverside Group.

Job Title:

Service Charge Policy & Systems Manager

Contract Type:

Permanent

Salary:

£52,518.59 per annum (£57,049.30 is achieved after 12 months successful performance in the role)

Working Hours:

Full time 35 hours per week

Working Pattern:

Monday to Friday

Location:

Hybrid, Liverpool

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Rent Policy & Systems Manager

Develop the Group strategy and associated policies for rent charges, translating legislation and government guidelines into specific rules to ensure the accurate formulation of rent charges for all customers, the maintenance of associated models, calculators and systems.

About you

We are looking for someone who will:

  • Support the Head of Rent & Service Charge Policy in the development of the Rent Charge strategy and associated policies to effectively manage the rent setting and administration across the Group, ensuring compliance with statutory obligations, regulatory and legal frameworks and Group strategy.
  • Support with the development of the frameworks and rules to drive the annual rent review calculations for all customers, including rules for tenants with Secure Rent Status, collaborating with the Group Strategy and Policy team to ensure government guidelines are adhered to and legislative requirements are met at all times.

Why Riverside?

At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you'll enjoy:

  • Competitive pay & generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Applications may close before the deadline, so please apply early to avoid disappointment.